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Terms of Use

Last updated: March 2026

Who we are

These terms are provided by VEXI (sole trader trading as 'VEXI'). VEXI operates the corporate website at vexi.co.uk as well as platforms including Event Flow (event-flow.co.uk) and Chlo (chlo.co.uk). By using any VEXI-operated site or platform, you agree to these terms.

Use of this site

The vexi.co.uk website is provided for informational purposes. You may browse it for personal, non-commercial use. You must not misuse this site or attempt to gain unauthorised access to any part of it.

VEXI-operated platforms such as Event Flow provide interactive services including account registration, a marketplace for event services, messaging between users, and the ability to upload content. Certain features of these platforms require you to create an account and agree to any additional platform-specific terms presented at registration.

User accounts

Where a VEXI platform requires account registration, you are responsible for providing accurate information and keeping your login credentials secure. You must not share your account with others or allow unauthorised access. VEXI reserves the right to suspend or terminate accounts that violate these terms, engage in prohibited conduct, or are inactive for an extended period. If you believe your account has been compromised, please contact us immediately.

User-generated content

You retain ownership of content you upload to VEXI platforms, such as photos, reviews, and messages. By uploading content, you grant VEXI a non-exclusive, royalty-free licence to store, display, and use that content solely for the purpose of operating and improving the relevant platform. VEXI reserves the right to moderate, edit, or remove content that violates these terms or applicable law. You must not upload content that is unlawful, defamatory, harassing, obscene, or infringes the intellectual property rights of others.

Marketplace conduct

VEXI platforms such as Event Flow facilitate connections between event suppliers and customers. VEXI is not a party to any transaction or agreement made between suppliers and customers through its platforms. Suppliers are solely responsible for the accuracy of their listings, the services they provide, and compliance with applicable law. Customers are responsible for their interactions with suppliers. VEXI is not liable for disputes, losses, or damages arising from transactions between platform users.

Intellectual property

All content on VEXI-operated sites, including text, images, and design, is owned by or licensed to VEXI. You may not reproduce or distribute any content without prior written permission.

Acceptable use

You agree not to use any VEXI site or platform to: engage in any unlawful activity; submit false or misleading information, including fake reviews or inaccurate supplier listings; harass, abuse, or threaten other users via messaging or any other means; scrape, copy, or systematically extract data from any VEXI site; attempt to gain unauthorised access to any part of a VEXI site or platform; or transmit any malicious code, viruses, or disruptive material.

Limitation of liability

We make no warranties about the accuracy or completeness of the content on any VEXI site. To the fullest extent permitted by law, VEXI shall not be liable for any losses arising from your use of our sites or platforms, including losses arising from disputes between suppliers and customers on our platforms.

Third-party links

VEXI sites may contain links to third-party websites. These links are provided for convenience only. VEXI has no control over those sites and accepts no responsibility for their content or privacy practices.

Changes to these terms

We may update these terms from time to time. Continued use of any VEXI site or platform after any changes constitutes acceptance of the new terms.

Governing law

These terms are governed by the laws of England and Wales.